Audiology

Hearing and the power of a written word

I’m sorry I have not posted in the past few weeks but work and the holidays overtook my schedule.  Christmas at my parent’s house is filled with lots laughter, visiting, arguing, discussing, and not much time via the internet.  I had a wonderful time at home with my siblings and couldn’t ask for a better family!

My siblings except for Thomas as he was not able to come home for Christmas
My siblings except for Thomas as he was not able to come home for Christmas

While at home this past week, my mother threw a small party for me to see many of our family friends and some of my former teachers.  While looking back, as many of us do this time of year, I have come to realize that the moments that are the most prominent memories are ones where someone has complimented me or written words of gratitude.

Appreciate hearing

I greatly appreciate when my patient tells me how much his life has greatly improved because he can hear conversation.  I greatly appreciate hearing how my empathy, patience, and understanding has made the process so much easier and more tolerable.  I greatly appreciate receiving a phone call from a patient’s child stating how wonderful it is to speak with their parent on the telephone and have a quiet conversation with them.  I still remember tearing up the day I saw this Yelp review from one of my patient’s daughters.  It reminded me why I do what I do.  I greatly appreciate a patient referral from a current patient because of my service I have provided–it is definitely the greatest compliment one can receive.  It is these moments that drive my motivation to continue my career and provide the care I do.  If you are a hearing aid patient, compliment your audiologist–it will keep them motivated as well.

As 2013 comes to a close tonight, think about who you could compliment or give a word of gratitude to–it just might help make someone’s 2013 more memorable!

compliment_reindeer

Dr. Marie Vetter-Toalson Au.D.

About Dr. Marie Vetter-Toalson Au.D.

Dr. Marie Vetter-Toalson Au.D. is the owner of Chicago Hearing Services and a Doctor of Audiology dedicated to empowering her patients and the public with greater knowledge and education around hearing health.